FAQ/ terms

  • Shipping on large items is calculated using our trusted independent couriers. It normally takes a few days to receive quotes then around 2 weeks for delivery. We work with both the courier and customer to arrange a mutually acceptable delivery date. Please contact us via telephone or email to receive an estimate.

  • We cannot accept returns on vintage/ antique furniture. Please carefully read our descriptions and photographs before making a purchase.

  • Items damaged in transit must be reported to us upon delivery. We carry insurance on deliveries so provided we are made aware of damaged goods immediately we will give you a replacement or where not possible a full refund.

  • We love to work with clients creating items that are unique and exciting. If you have a project that you would like to discuss with us, please contact us.

  • <This is where you tell people if you offer interior design services, and how they can start a project.> It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • <This is where you let people know if your store rents furniture for photo and film shoots.> It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • 1. Interpretation

    1.1 In these Terms and Conditions (based on DD Editions)

    "Conditions" means these terms and conditions of sale and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Customer and the Seller;

    Interpretation.

    "Buyer, customer, client" means the person placing the order with DD Editions.

    "Company, we, us, our, DD Editions, seller" means DIX Design Editions Limited, company number SC645793.

    "Contract, purchase," means the contract for the supply of goods including the conditions.

    "Goods" means the goods / merchandise / artworks that DD Editions is to supply in relation to the terms and as detailed on any invoice.

    “Business Day” means a day (other than a Saturday, Sunday or public holiday in Scotland).

    "Due Date" means the earlier of the date on which the Goods are delivered or 30 days from the date of the Seller's invoice (or other agreed date between seller and customer).

    "Purchase Price" means the price of the Goods together with any applicable value added tax.

    “Force Majeure Event” means any event beyond the Seller’s reasonable control, which by their nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including the Customer’s failure to be present to accept delivery of the Goods at the agreed time and place for delivery, the Seller’s inability, despite their reasonable endeavours, to contact the Customer to agree a time for delivery (within 30 days of the Seller’s invoice where the Customer is a Consumer), strikes, lock-outs or other industrial disputes (whether involving their own workforce or a third party’s), failure of transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

    "Transport Costs" means charges for transport, packaging, and insurance.

    “Writing” includes physical documentation, facsimile transmission and email but does not include text messages sent by mobile phone or similar apparatus.

    2. Basis of the Sale

    Payment/ Prices

    Goods purchased from DD Editions cannot be collected or delivered until full payment has been received or payment has been cleared.

    All our prices are shown inclusive of VAT/ any UK tax.

    2.1 These Conditions shall apply to the Contract and govern the Contract to the exclusion of any other terms and conditions which the Customer may purport to apply under any purchase order, confirmation of order or similar document.

    2.2 All orders for Goods shall be deemed to be an offer by the Customer to purchase Goods pursuant to these Conditions

    2.3 No variation to these Conditions shall be binding unless agreed in Writing by the Seller

    2.4 The Seller's employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in Writing. In entering into the Contract the Customer acknowledges that they do not rely on, and waive any claim for breach of, any such representations which are not so confirmed. In respect of such written representations please see clause 9 below.

    2.5 Any clerical, typographical, omission or other error in any invoice, quotation, offer acceptance, price list or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

    2.6 The Contract is formed when the Customer accepts the Seller’s quotation for the Goods or the Seller accepts the Customer’s order of the Goods.

    3. Orders

    3.1 No order submitted by the Customer shall be deemed to be accepted by the Seller unless and

    until confirmed in Writing by the Seller's authorised representative.

    3.2 No order which has been accepted by the Seller may be cancelled by the Customer except with the agreement in Writing of the Seller. The Customer shall indemnify the Seller in full against all loss (including loss of profit), costs, damages, charges and expenses incurred by the Seller as a result of cancellation.

    4. Price of the Goods

    4.1 The price of the Goods shall be the (written) price agreed between the Customer and Seller as set out in the invoice or price indicated on website.

    4.2 Except as otherwise stated under the terms of any quotation or in any price list of the Seller, all prices are given by the Seller on the basis of delivery to the Customer at the Seller's premises and, where the Seller agrees to deliver the Goods otherwise than at the Seller's premises, the Customer shall be liable to pay the Seller's Transport Costs unless the Customer is a Consumer in which case Transport Costs will not include charges for insurance. For export sales see also clause 10 below.

    Terms of Payment

    5.1 The Customer shall pay the full Purchase Price on the Due Date unless otherwise agreed. The time of payment shall be of the essence of the Contract. Receipts for will only be issued if requested.

    If the customer fails to make the full payment of the purchase price (in full) on the Due Date then

    without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled:

    5.2.1To cancel the Contract, repossess the Goods and claim damages for any loss the Seller has suffered; or suspend any further deliveries to the Customer; or

    5.2.2 where the Seller decides not to exercise their right under 5.2.1 to appropriate any payment made by the Customer to the Goods (or goods supplied under any other contract between the Customer and the Seller) as the Seller deems fit; and

    5.2.3 to charge the Customer interest (both before and after any judgment) on the amount unpaid, at the rate of two per cent per annum above Barclays Bank Plc's base rate from the Due Date, until payment in full is made (a part of the month being treated as a full month for the purpose of calculating interest).

    6. Set-Off

    The Customer is not entitled to set-off against any sums payable to the Seller in respect of the Goods any monies allegedly or actually owing by the Seller to the Customer. The Purchase Price payable is payable in full in all circumstances.

    7. Delivery

    It should be assumed that prices shown do not include delivery unless otherwise stated. We can quote for nationwide delivery. Delivery is done via third party trusted couriers. Goods should be inspected on day of delivery to establish any missing/ damaged goods and reported to DD editions within 1 day. After this date any damage is no longer the responsibility of DD Editions. Deliveries are assumed to be ‘curb side’ unless prior arrangements have been agreed. It is the responsibility of the buyer to arrange carriage of the goods into the building. Damage caused to the goods during this operation is not the responsibility of DD Editions.

    Storage can be arranged with DD Editions, we are happy to store pieces for a short duration (up to 2 weeks) prior to delivery free of charge. Customers wishing to store items for longer than this must inform DD Editions when making a purchase and a mutually agreeable rate will be negotiated.

    Deliveries to certain areas of the UK including the Channel Islands, Scottish Islands and Highlands, Isle of Wight, Isle of Man and Northern Ireland are more expensive, and delivery takes longer.

    7.1 Delivery of the Goods shall be made to the Customer at the Seller's premises at any time after the Seller has given notice in Writing to the Customer that the Goods are ready for collection or, if some other place for delivery is agreed by the Seller, by the Seller delivering the Goods to that place.

    7.2 Any dates or periods quoted for delivery of the Goods are approximate only, unless the Customer is a Consumer, in which case the dates or periods for delivery must also fall within time limits (if any) stipulated by law. The Seller shall not be liable for any delay in delivery of the Goods howsoever caused, unless the Customer is a Consumer. Time for delivery shall not be of the essence, therefore late delivery of the Goods will not have the effect of an immediate option to terminate the Contract, unless the Customer and Seller have agreed that time for delivery would be of the essence. The Seller shall not be liable for any failure or delay in delivering the Goods to the extent that such failure or delay is caused by a Force Majeure Event. The Goods may be delivered by the Seller in advance of the quoted Delivery Date upon giving reasonable notice to the Customer.

    7.3 If the Seller fails to deliver the Goods for any reason, the Seller's liability shall be limited to the Purchase Price of the Goods, unless the Customer is a Consumer. This limit represents the Seller’s total liability for any losses in connection with or arising out of the Contract and the Customer’s attention is specifically drawn to the fact that no consequential loss of any kind is recoverable. All liability is excluded except in respect of death or personal injury caused by the Seller’s negligence.

    7.4 Where the Goods are to be delivered in instalments, any failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the customer in respect of any one or more instalments shall not entitle the Customer to treat the Contract as a whole as repudiated.

    7.5 If the Customer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Customer's reasonable control or by reason of the Seller's fault) then, without prejudice to any other right or remedy available to the Seller, the Seller may:

    7.5.1 store the Goods until actual delivery and charge the Customer for the reasonable costs (including insurance, unless the Customer is a Consumer) of storage; or

    7.5.2 sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Customer for the excess over the price under the Contract or charge the Customer for any shortfall below the price under the Contract.

    8. Risk and Title

    8.1 Unless otherwise agreed in Writing, risk of damage to or loss of the Goods shall pass to the Customer:

    8.1.1 in the case of Goods to be delivered at the Seller's premises, on the earlier of the Customer (or a person acting on their behalf) collecting the Goods or at 6pm (GMT) on the seventh day following the Seller giving the Customer notice in Writing that the Goods are available for collection; or

    8.1.2 in the case of Goods to be delivered otherwise than at the Seller's premises, at the time of delivery or, if the Customer wrongfully fails to take delivery of the Goods, the time when the Seller has tendered delivery of the Goods; in either case, unless the Customer is a Consumer

    8.2 Notwithstanding delivery, the passing of risk, and any other relevant provision of these Conditions, title in the Goods shall not pass to the Customer until the Seller has received payment of the Purchase Price in full, in cash or cleared funds.

    8.3 Where the Seller has exercised their right under clause 5.2.2 to appropriate any payment made by the Customer to the Goods (or goods supplied under any other contract between the Customer and the Seller) as the Seller deems fit, title in the Goods shall not pass to the Customer until the Seller has received payment of the Purchase Price in full, in cash or cleared funds, for the Goods. For the avoidance of doubt, where the Goods under the Contract comprise several items, title in each such item shall not pass to the Customer until the Seller has received payment of the full Purchase Price for the Goods, in cash or cleared funds.

    8.4 Until such time as title in the Goods passes to the Customer, the Customer shall hold the Goods as the Seller's fiduciary agent and bailee.

    8.5 Until such time as the title in the Goods pass to the Customer:

    8.5.1 the Seller shall be entitled to rescind the Contract, repossess the Goods and claim damages for any loss they have suffered; or suspend any further deliveries to the Customer;

    8.5.2 the Customer will retain possession of the Goods, neither sell nor transfer to any other person nor dispose of any interest in the Goods, and insure them for not less than the Purchase Price;

    8.5.3 if the Goods consists of more than one item the Customer will keep those items together;

    8.5.4 the Customer will ensure that any identifying marks showing that the Seller owns the Goods are clearly displayed on the Goods;

    8.5.5 the Goods should be stored separately from other property, at no cost to the Seller; and

    8.5.6 the Customer shall not carry out any work to the Goods and ensure that the Goods are kept in the same condition as upon delivery and shall not carry out works of restoration or repair on the Goods.

    9. Warranties and Liability

    9.1 Save as expressly provided in these Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

    9.2 Any representation or statement by the Seller as to the authorship, origin, date, age medium, attribution, genuineness, provenance or condition is a statement of opinion only based on the generally accepted opinion of scholars and experts current at or about the time of sale, and no warranty is given by the Seller in respect thereof. The Seller does not accept any liability in the event that, after the Contract is made, there is a change in such generally accepted opinion.

    9.3 Goods are sold with all faults and imperfections and the Customer should satisfy themselves by inspection as to their condition and otherwise and rely on their own judgment. Goods are not warranted fit for any particular purpose, unless the Customer is a Consumer who makes clear the purpose for which the Goods are intended and the Seller sells the Goods to the Customer on that basis and with knowledge of the intended purpose. The Customer should satisfy themselves as to the suitability of the Goods for any intended purpose. The Seller will not be responsible for any subsequent deterioration of the Goods, howsoever occasioned, after the Contract has been entered.

    9.4 Except in respect of death or personal injury caused by the Seller's negligence, the Seller shall not be liable to the Customer by reason of any representation or any implied warranty, condition or other term or any duty at common law or under the express terms of the Contract, for any consequential loss or damage (whether for loss or profit or otherwise howsoever), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Customer, except as expressly provided in these Conditions. Unless the Customer is a Consumer, the liability of the Seller shall not in any circumstances exceed the Purchase Price of the Goods.

    10. Export Terms

    International Deliveries

    International deliveries can be arranged but the buyer assumes all responsibility in regard to import/ export tax- see below. Websites such as https://www.simplyduty.com/ can be useful tools for calculating these charges.

    10.1 Where the Goods are to be exported from the United Kingdom, the provisions of these (subject to any special terms agreed in writing between the Customer and the Seller) apply notwithstanding any other provision of these Conditions.

    10.2 The Customer shall be responsible for complying with all legislation and regulations governing the export from the United Kingdom or the importation into the country of destination of the Goods, including obtaining any necessary export licence or permit and for the payment of any duties thereon. This clause shall apply notwithstanding the Seller agreeing to make the necessary arrangements for export and delivery abroad. It shall be the Customer’s obligation to provide the Seller with all relevant documents no later than seven days prior to the proposed date of shipment. Any and all costs of obtaining a licence will be the responsibility of the Customer.

    10.3 Where the Customer has indicated that the Goods are intended for export, the Customer will be charged for all value added tax due (if any) if the Goods are not subsequently exported in accordance with the rules and requirements of HM Revenue and Customs.

    10.4 If, because of the intention to export the Goods, the supply of the Goods is zero rated or not subject to value added tax the Customer shall take all necessary steps to export the Goods within the time limits and in accordance with the requirements of HM Revenue and Customs and shall notify HM Revenue and Customs of the export. The Customer shall indemnify the Seller against any claims made against the Seller for value added tax or other expenses or penalties charged by HM Revenue and Customs because of the Customer’s failure to observe the said requirements.

    10.5 Unless otherwise agreed in Writing by the Seller, the sale of the Goods shall not be conditional on obtaining an export licence. Failure or delay in obtaining a licence will not constitute a basis to cancel a purchase or delay payment for the Goods or any costs incurred in obtaining a licence. Obtaining any necessary licence shall be the responsibility of the Customer.

    11. Commission

    If the Customer has authorised, or it reasonably appears to the Seller that the Customer has authorised, any third party to negotiate with the Seller in respect of the purchase, the Seller may pay to that third party a reasonable commission in accordance with normal business practice.

    12. Copyright

    Where the copyright of any images or other materials produced for the sale of the Goods subsists in the Seller, any such images or other materials shall not be used by the Customer without obtaining the prior consent of the Seller in writing, and the Seller shall continue to have the right to use such images or materials after the sale of the Goods. No representations or warranties, express or implied, are given such that, in acquiring the Goods, the Customer will acquire any copyright or any rights of reproduction in the Goods.

    Note: Drawings, Pictures, Photographs.

    It should be assumed that all of the above on this website are created by DD Editions and are copyrighted and therefore belong to DIX Design Editions Ltd. Please ask for permission if you wish to reproduce these in anyway (including social media). We are generally amenable to our photos being shared but only if we are credited on the images.

    13. Artist’s Resale Right (Droit De Suite)

    Where the Contract is one for the sale of Goods to which the artist’s resale right applies (as set out in the Artist’s Resale Right Regulations 2006, as amended from time to time (“ARRR 2006”)), the Seller reserves the right, irrespective of the provisions of the ARRR 2006 concerning liability, to charge the Customer an amount equal to any royalty which becomes due pursuant to the ARRR 2006 (“ARR Royalty”). The Seller will pay over this sum received from the Customer to a collecting society representing the artist. Pursuant to the ARRR 2006, where the Customer, but not the Seller, is represented by an agent acting in the course of business dealing in works of art and purchasing the Goods on behalf of the Customer the agent shall be jointly and severally liable with the Seller to pay to the relevant collecting society any ARR Royalty that may become due in respect of the sale of the Goods. Where neither the Seller nor the Customer is represented by an agent and the Customer is purchasing the Goods in the course of business then the Customer shall be jointly and severally liable with the Seller

    14. Notices

    14.1 Any notice given under or in connection with these Conditions shall be in Writing and shall be: 14.1.1 delivered by pre-paid first-class post or other next working day delivery service to the recipient’s address as agreed;

    14.1.2 sent by fax to the recipient’s main fax number as agreed; or 14.1.3 sent by email to the address as agreed.

    14.2 Any notice shall be deemed to have been received:

    14.2.1 if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; or

    14.2.2 if sent by fax or email, at 9.00 am on the next Business Day after transmission.

    14.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

    15. General

    15.1 No waiver by the Seller of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.

    15.2 The Contract and any interest therein shall not be assignable by the Customer.

    15.3 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

    15.4 The Contract shall be governed by the laws of England/ Scotland and the parties hereby submit to the non-exclusive jurisdiction of the English/ Scottish Courts.

    Returns.

    Refunds are not offered to goods purchased. Credit notes may be offered to the full value of the goods excluding any delivery / collection charge, providing that they are returned within 1 week of the date of invoicing. Credit notes must be used within 12 months of the date of issue. Goods will only be accepted for return if they are returned in the same condition as at the invoice date. A 20% restocking fee may be deducted from the credit note at the company's discretion.

    Many of our goods are 'antique / reclaimed' and it is the responsibility of the buyer to satisfy themselves that the condition, quality, and function of the goods will suit the buyers intended use.

    Guarantee.

    Most our goods are sold as vintage, antique or second hand and therefore do not have any guarantee.

    The aesthetics and allure of our furniture is based on much of the ‘imperfections’ of the goods we supply and should be expected. Buyers should satisfy themselves that they are comfortable with the condition of the goods they are purchasing. DD Editions always tries to provide the buyer with as much information/ photos of goods on the website.

    Dimensions, Descriptions, Age.

    Dimensions and descriptions of our products are as accurate as possible. DD Editions provides information about the provenance / age of goods. We cannot, however, guarantee as to the accuracy of this information. As the client/ buyer it is your responsibility to make sure the product that you purchase fits the intended use.

    Electrical products

    Most (unless otherwise stated) of our electrical goods are vintage/reclaimed/industrial/ antique and should be checked by a qualified NEC registered electrician. Some of our products have been rewired and PAT tested. When this is the case, this will be mentioned in the item’s description and a certificate can be issued as part of the goods sale.

    Woodworm / woodboring insects.

    Most of our furniture is of some age, therefore traces of woodworm in some products cannot be ruled out. We have tried to treat any woodworm where possible, but cannot be liable for any treatment that has not been completely effective. DD Editions accepts no liability for damage to surrounding furniture or building materials.

    Wood finish / care.

    Vintage and antique furniture should be treated with care. Do not use any spray cleaners (particularly silicon based ones) as they can damage the finish of the furniture or use wax as this can cause a ‘build-up’ on the item. If you are unsure how to clean an item- ask us first.

    Lacquer Finish (including varnished finishes)- These finishes sit on top of wood providing a ‘film like protection’. Although new Lacquer finishes are relatively tough it is strongly advised that hot items or beverages etc are not placed directly on them.

    Oil finish- Oil finishes generally ‘saturate’ the wood. Oil finishes provide highly attractive finishes but are often not as durable as lacquered finishes- any spills should be mopped up immediately to avoid permanent staining of the wood. Over time oil finishes can dry out and further coats can be added, it is strongly advised that you seek the advice of an expert before attempting this. DD Editions accepts no responsibility for furniture treated by customers.

    Wax finishes to wood- wax finished bare wood offers little in the way of protection for the wood so should be treated with great care- do not place hot objects on it (such as hot beverages). Water can also damage the surface so any spillages should be immediately mopped up.

    It should be remembered that wood, as a natural material, does not like extreme changes in temperature. Where a large table slab (for example) is taken from our unheated storage unit and placed in an extremely hot room it is possible that ‘shakes’ may appear in the wood. We advise that the wood is allowed to acclimatise to its’ new environment by turning off the central heating in the room where it is to be located for a period of 1-2 weeks before gradually bringing the room back up to its’ normal temperature.

  • The Artist's Resale Right means that artists could be entitled to a royalty each time their work is resold with the involvement of an auction house, gallery or dealer for €1,000 or more.

  • PRIVACY STATEMENT

    Section 1 – The business you are dealing with:

    DIX DESIGN EDITIONS LTD, a company registered in Scotland under company number 645793 and with our registered address at 22A Shepherds Loan, Dundee, DD2 1AX

    Our places of business are:

    22A Shepherds Loan, Dundee, DD2 1AX. Unit 17, Peddie Street, Dundee, DD1 5LB

    Section 2 – How we look after your data

    At DD Editions we look after your data very securely and never email lists with other companies for any purpose.

    Generally we only date we keep is name, email and telephone number.

    Section 3 – What we do with your information

    When you enquire about an item or make a purchase from us, we collect the personal information that you give us, such as your name, address and email address (as part of the process).

    With agreed permission, we may send you emails regarding new stock/ offers and events. These emails will happen on average monthly.

    Section 4 – Your consent

    We assume that your consent is given to us when you provide us with personal information regarding an inquiry, transaction or return.

    You may withdraw your consent for us to contact you at any time by either emailing us at michael@dixdesign.co.uk or by pressing the ‘unsubscribe’ link at the bottom of our emails.

    Section 5 – Disclosure

    We may disclose your personal information if we are required to do so by law or if you have violated our terms of service.

    Section 6 – Third-party services

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    Remember that certain providers may be located in or have facilities that are in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    Section 7 – Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    Section 8 – Changes to this privacy policy

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

    If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    Questions and contact information

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at michael@dixdesign.co.uk